---
title: My solar charger is not charging my battery
description: Trailer solar charge controller not charging batteries troubleshooting guide. Check solar disconnect breaker not tripped, inspect red and black wire connections at charge controller, verify battery positive cable and ring terminal tightness, confirm wiring continuity, and connect via VictronConnect app to diagnose charging issues.
---

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# My solar charger is not charging my battery

Please take a moment to watch the troubleshooting video below for step-by-step guidance, or follow the step-by-step written directions.

If the problem continues, our After Sales team at Escape Trailer will be happy to help. You can submit a support ticket [using this form](https://escapetrailer.com/after-sales-support/). 

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**1. Check the Solar Disconnect Breaker**

- Locate the solar disconnect breaker.
- Press the yellow button on the front.
- Push the yellow flag back inside the housing to reset it.
- Check if your batteries start charging.

 

**2. Use the Victron Connect App**

- Open the Victron Connect app on your phone.
- Use the information on the sticker near the charge controller to connect.
- Check for any error messages or alerts.
- Common issues the app might show:
  
    - Not enough sunlight (cloudy weather)
    - Solar panels covered by debris
    - System protection mode

 

**3. Inspect Charge Controller Connections**

- Locate the charge controller.
- Find the two sets of red and black wires connected to it.
- Make sure all wires are:
  
    - Secure
    - Tight (not loose or moving)

 

**4. Check Battery Connection**

- Find the side of the controller labeled “Battery.”
- Locate the battery positive (red wire).
- Follow that red wire back to the battery.
- At the battery:
  
    - Ensure the wire is still attached to the ring terminal
    - Make sure the terminal is tight and not moving

 

**5. Contact Support**

- If none of the steps above fix the issue, contact your support team for more advanced troubleshooting.

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